Rocketadz.lk offers a refund policy for certain Services provided through our Website. Please review the following guidelines:
- Eligibility: Refunds may only be available for specific Services, as explicitly stated in the respective Service description.
- Refund Requests: To request a refund, you must contact our customer support team at [info@rocketadz.com] within 7 from the date of purchase.
- Refund Criteria: Refunds may be granted if the purchased Service does not meet its stated specifications or if there are technical issues that prevent you from using the Service.
- Non-Refundable Items: Some Services may be marked as non-refundable, and no refunds will be issued for such items.
- Processing Time: Refunds will be processed within [number of days] from the date of the approved refund request.
- Payment Method: Refunds will be issued to the original payment method used during the purchase.
- Disputes: If you are dissatisfied with our refund decision, you may raise a dispute by contacting our support team.
Please remember that this is a generic template, and you should consider customizing it to fit your specific business practices and legal requirements. It’s essential to consult with legal professionals to ensure compliance with relevant laws and regulations.